Privacy Policy

Information We Collect

  1. We may collect personal information such as your name, email address, and phone number when you voluntarily provide it through our contact forms or when signing up for newsletters. This information is used solely to respond to your inquiries and provide you with requested services.
  2. When you visit our website, we automatically collect certain data via cookies and similar technologies, including your IP address, browser type, and pages viewed. This helps us analyze user behavior and improve our site performance and content.
  3. If you engage our design services, we may collect additional information relevant to your project, such as creative briefs, brand guidelines, and any other materials necessary to fulfill your request. This data is stored securely and used only for project purposes.
  4. We do not knowingly collect information from children under the age of 13. If we become aware that a child has provided us with personal data, we will take steps to delete such information promptly.

How We Use Your Information

  1. The information we collect is used primarily to communicate with you about your projects, answer your questions, and provide customer support. We may also use it to send you updates about our services if you have opted in.
  2. We analyze aggregated, anonymized data to understand trends and improve our website’s user experience. This analysis never identifies individual users.
  3. Your personal information will never be sold, rented, or traded to third parties for marketing purposes. We only share data when necessary to comply with legal obligations or protect our rights.
  4. If you have consented to receive marketing communications, you may opt out at any time by following the unsubscribe instructions in those emails.

Data Security and Retention

  1. We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
  2. We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. After that, it is securely deleted or anonymized.
  3. You have the right to request access to, correction of, or deletion of your personal data held by us. To exercise these rights, please contact us using the information at the end of this policy.

Cookies and Tracking

  1. Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us recognize you and remember your preferences.
  2. You can control cookie settings through your browser. Disabling cookies may affect the functionality of certain parts of our site.

Third-Party Links

  1. Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies.

Changes to This Policy

  1. We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on this page with an updated effective date.
Address 9000 Wessex Pl
Louisville, KY 40222
United States
Phone +1 (270) 696-9270
Email design@grafivoxstudio.com